Terms of service

Terms of Service
Welcome to Shopquic ("we," "our," "us," "the Store"). These Terms of Service ("Terms") govern your access to and use of our website [website URL] and the purchase of products through it. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility
You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to place an order on our website. By using our site, you confirm that you meet this requirement.

2. Account Registration
You may need to create an account to place orders. You agree to:

  • Provide accurate, current, and complete information
  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized use of your account

We are not liable for any loss arising from your failure to protect your account credentials.

3. Products and Pricing

  • All product descriptions, images, and prices are subject to change without notice
  • We make every effort to display product information and pricing accurately, but errors may occasionally occur. If we discover a pricing or listing error after you've placed an order, we reserve the right to cancel the order and issue a full refund
  • Prices are listed in INR (₹) and are inclusive/exclusive of applicable taxes as indicated at checkout

4. Order Acceptance
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for reasons including but not limited to: product unavailability, errors in pricing or product information, or suspected fraudulent activity. If we cancel an order after payment has been collected, we will issue a full refund within the timeframe stated in our Refund Policy.

5. Payment

  • We accept payments via UPI, debit/credit cards, net banking, and other methods enabled through our payment partner, Razorpay
  • [If offering COD: Cash on Delivery (COD) is available for eligible orders, subject to a COD fee of [amount], if applicable]
  • All payments are processed securely; we do not store your card or banking details
  • By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use the selected payment method

6. Shipping and Delivery
Shipping timelines, costs, and processes are detailed in our [Shipping Policy]. We are not responsible for delays caused by courier partners, weather conditions, customs, or other circumstances beyond our reasonable control.

7. Cancellations, Returns, and Refunds
Order cancellations, returns, and refunds are governed by our [Return & Refund Policy]. Please review it before placing an order.

8. Intellectual Property
All content on this website — including but not limited to logos, text, graphics, images, and product descriptions — is the property of Shopquic or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or use any content from this site without our prior written consent.

9. User Conduct
When using our website, you agree not to:

  • Violate any applicable law or regulation
  • Submit false, misleading, or fraudulent information
  • Attempt to gain unauthorized access to our systems or another user's account
  • Use the website for any unlawful or unauthorized purpose
  • Interfere with or disrupt the website's functionality or security

We reserve the right to suspend or terminate access for users who violate these Terms.

10. Third-Party Links and Services
Our website may contain links to third-party websites or use third-party services (such as payment gateways or courier tracking). We are not responsible for the content, policies, or practices of any third-party website or service.

11. Limitation of Liability
To the fullest extent permitted by law, Shopquic shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of data, revenue, or profits. Our total liability for any claim related to your order shall not exceed the amount paid for that order.

12. Disclaimer of Warranties
Products are sold "as is" and "as available." While we strive for accuracy in product descriptions and images, we do not warrant that product descriptions, colors, or other content are error-free, complete, or current. Minor variations between product images and the actual product may occur.

13. Indemnification
You agree to indemnify and hold harmless [Store Name], its owners, employees, and partners from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of our website.

14. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

15. Grievance Redressal
In accordance with applicable Indian consumer protection and IT laws, any grievances regarding these Terms or your orders may be addressed to our Grievance Officer:

Name: Jagrit Mittal
Email: spprtjgrt@gmail.com

16. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

17. Contact Us
For questions about these Terms, please contact us at:

  • Email: spprtjgrt@gmail.com
  • Phone/WhatsApp: 88609 66016